IHG Hotels & Resorts careers in Muscat, Masqaţ, Oman – Housekeeping Supervisor

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About the job


Company Description

Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Job Description

— Ensure that the laundry and associated areas are properly cleaned at all times.

— Ensure that all guest laundry is processed quickly and efficiently in line with the requirements of the guest.

— Ensure all health & safety requirements are adhered to, including the use of chemicals.

— Ensure that all staff are aware of and follow departmental SOP’s and LSOPs

— Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.

— Assist in managing relationships with suppliers.

— Ensure records are maintained for linen inventory, uniforms, and other items as applicable.

— Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.

— Ensure records are maintained for linen inventory and uniforms. Ensure that par levels of linen, towels and uniforms are current, and take an accurate linen inventory bi-monthly. Report monthly cost of all linen and income to Laundry manager and Assistant Executive Housekeeper.

— Develop and maintain a motivational working environment within the department and positive relations with other departments.

— Initiate measures to minimize all wastage of materials and amenities are used in the department.

— Control overtime through good management and immediate response to problems.

— Attend and support Task Force Missions required to support the opening of new Anantara and other MINT properties, and other special events catered by Minor International.

— Ensure VIP requirements are met

— Ensure all special requests are met, with particular reference to families visiting our resorts with children.

— Contributes positively to sales activities and maximize sales opportunities including being knowledgeable to hotel products, services and facilities

Additional Information

To serve the needs of the business, our guests and our colleagues by ensuring the effective management of First Aid Room/stations, life and medical insurance and other required documents by municipality. Working closely with various departments of the hotel in matters affecting the health and wellbeing of associates and guests.

Company: IHG Hotels & Resorts

Vacancy Type: Full-time · Entry level 

Job Location: Muscat, Masqaţ, Oman

Application Deadline: N/A

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