Senior Manager, IT Business Partner-Finance Positions in IHS Towers Dubai, United Arab Emirates

Website IHS Towers

This Job Listing is about IHS Towers in Dubai, United Arab Emirates

About the job

Who We Are

IHS Towers is one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count and is the only towerco solely focused on the emerging markets. The Company has more than 38,000 towers pro forma across its 11 markets, including Brazil, Cameroon, Colombia, Côte d’Ivoire, Egypt, Kuwait, Nigeria, Peru, Rwanda, South Africa, and Zambia. For more information, please visit:

The Opportunity

IHS Towers is expanding our global footprint and we are seeking an individual to join our team in Dubai. The Senior Manager, IT Business Partner-Finance serves as the strategic interface between IT and specific business units across the geography for the purposes of business technology alignment, technological needs identification, solution discovery, and relationship management. Collaborate across functional areas and OpCos to define opportunities and identify and prioritize demand based on predefined criteria while ensuring there is no deviation from the strategic and technology roadmaps.

This role leads a team of IT Business Analysts, ensuring demand and change activities are aligned and managed in accordance with both IT and commercial strategy.

The incumbent needs to understand Finance functional requirements & processes to identify business technology and/or process opportunities including process automation and RPA, working with business & IT managers to develop, implement and maintain solutions which deliver business value within agreed timelines and budget.

Key Responsibilities

  • Acts as Senior Partner for the specific business function with respect to new requirements (projects, system enhancement requests, availability and disaster recovery requirements, capacity requirements, etc.)
  • Accountable for Finance IT functional planning and prioritization of business demand in an efficient and effective manner.
  • Responsible for strategic thinking and solutioning, identifying ways to create optimal usage of technology resources to deliver maximum business benefit.
  • Leads the annual IT planning cycle for specific Finance function, as well as structuring, capturing, and estimating demand forecast on an ongoing basis.
  • Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of finance processes targeted for automation and outline the impacted processes and business requirements.
  • Keep up to date with developments in technology and best practices, continuously researching advancements in the fields and potential utilisation of it with focus on Process Automation
  • Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.
  • Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process.
  • Leads resource planning and management for specific business function, balancing functional demand with IT capacity and capability.
  • Attends relevant business and IT forums to align requirements with planned activities in day-to-day operations between business units and IT.
  • Provide direction and oversight to IT Business Analysts to enable the production of a prioritized roadmap to meet business demand.
  • Leads a team of IT Business Analysts, managing workload and assignments across business functions / programme delivery.
  • Provides expert advice, issue escalation and resolution, partnering with Senior Stakeholders and IT Delivery Managers in project / programme delivery.
  • Contributes as an active member of the Demand team to support the formulation, and review, of IT strategic plans.
  • Implements appropriate governance and control frameworks to best manage business demand pipeline.
  • Identifies and shares best practice tools, methodologies and processes relating to Demand Management across the Demand team.
  • Working with the Director, IT Demand, develops and implements governance, risk, and control frameworks to optimally manage and track delivery against project and enhancement roadmap and project portfolio.
  • Advises business functions on innovative / new technology to shape and implement demand management processes.
  • Implements and tracks agreed Demand Management KPIs.
  • Tracks and manages IT demand related issues and project delivery progress for reporting / escalation as appropriate to Director, Demand.
  • Supports the creation of information packs as required to create transparency over the demand pipeline, the status of current in-flight projects as well as day-to-day operations performance metrics of IT.
  • Collaborate with the enterprise architecture and operations team to design solutions that support business processes and align with enterprise-wide strategies and business architecture.

Key Qualifications

  • Bachelor’s Degree: A university degree in Computer Science/Management Information Systems or Financial subject is desired.
  • Minimum 6-10 years expertise in similar role. Preferred industry would be Telecoms/consultancy or Banking/Insurance
  • Proven experience of working in or leading IT projects.

Knowledge, Skills and Abilities

  • Experience in rolling out and support ERP systems across multiple geographies and businesses is essential. Exposure to MS D365/Navision/AX is a plus.
  • Previous experience in release management and ideally some exposure to IT operations management and good knowledge of IT governance processes.
  • Excellent person to person communication skills is required with a track record of relationship building and liaison with business functions.
  • Understand the background, issues and implications of company and functional strategic imperatives
  • Strong understanding of business processes especially finances functional processes.
  • Up to date with development in technology enables especially robotic process Automation (RPA) and machine learning (ML)
  • A good knowledge of written and spoken English is required.
  • Demonstrated experience in leading teams & ability to adjust and set priorities to meet deadlines
  • Ability to effectively manage diverse group of people with strong written and verbal communication skills, including presentation skills
  • Strong negotiation skills, including conflict resolution skills
  • Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management, and others outside the organization
  • Self-motivated with ability to drive projects through to completion
  • Project management skills including Prince2 and Agile
  • Experience estimating project costs

Functional competencies

  • Emerging Technology Monitoring
  • Demand Management
  • Business Risk Management
  • Project Management
  • Business Consulting
  • Problem Solving
  • Solution Design
  • Service Level Management

Organizational Competencies

  • Customer Focus – People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
  • Innovation – People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
  • Integrity – People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
  • Be Bold – People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Our Vision

IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.

If this sounds like you, we encourage you to apply!

Company: IHS Towers

Vacancy Type: Full-time · Mid-Senior level 

Job Location:  Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here