Butler–Rooms Division- Jumeirah Group vacancy in Jumeirah Hotels & Resorts Dubai, United Arab Emirates

Website Jumeirah Hotels & Resorts

This Job Listing is about Jumeirah Hotels Resorts in Dubai, United Arab Emirates

About the job

An exciting opportunity is available for Butlers to join our Rooms departments in the Jumeirah Group. To deliver on exceptional guest experience we need exceptional people.

About the Job

The main duties and responsibilities of this role:

  • Comprehensive knowledge of the hotel, including all departments, services and outlets
  • Provide assistance and information to all guests
  • Build a rapport with all in-house VIP guests, ensure guests are recognized and obtain specific individual needs (likes/dislikes) in order to maintain guest history files and a high level of feedback within the department
  • Maintain privacy and security of in-house guests and is continually proactive in all areas of operation
  • Prepare and check-in arrival rooms, in-house guests and departure rooms
  • Adhere to the Front Office Grooming and Uniform Standards
  • Be thoroughly knowledgeable of all in-room services, amenities, functions, systems, as well as Opera and Micros
  • Fully responsible for Suites / Villas areas
  • Coordinate laundry and pressing – collection and delivery

About you:

  • Secondary education
  • 2 years’ experience in a 5 star Hotel
  • Fluency in written and spoken English
  • Knowledge of basic Microsoft Office applications.
  • Knowledge of front office application.
  • Desirable: Other language (Russian, German, French, Japanese)
  • Outgoing personality with ability to communicate fluently with guests and colleagues.
  • Must possess high levels of integrity, intelligence, maturity in outlook and authenticity
  • Strong Communication Skills, able to communicate with VVIP guests, Diplomats and Royalties
  • Be able to talk and converse with guests with intelligence and ease
  • Passion and ability to stimulate ideas and execute them to materialization in best interest of the hotel, guests and colleagues
  • Must be full of enthusiasm
  • Ability to work on weekends and Night Shifts

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

If you have a good memory and enjoy working with people, we would love to hear from you.

The Jumeirah Recruitment Privacy Notice can be found on our Jumeirah website. For quick access, please follow the below link:


Company: Jumeirah Hotels & Resorts

Vacancy Type: Full-time · Entry level 

Job Location:  Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here