Restaurant Reservations Host in IHG Hotels & Resorts 2022 at Glasgow,Scotland,UnitedKingdom

Website IHG Hotels & Resorts

This Job Listing is about IHG Hotels & Resorts in Glasgow,Scotland,UnitedKingdom 2022

About the job

About Us

iasg @ Kimpton Blythswood Square are looking for a Restaurant Reservations Host to join our growing team.

Salary up to: £26,320 per annum (£11.50 per hour)

Salary breakdown: £23,920 + Hotel Service Charge (Expected £200 per month)

(Working Hours will be: Between 07:00am – 15:00pm or 15:00pm – 23:00pm)

(We are hiring Full Time Positions)

Are you ready to bring your exceptional customer service expertise and experience to a crucial role in a world-leading luxury 5* hotel? Then we invite you to join us as Restaurant Reservations Host at Kimpton Blythswood Square.

Our restaurant is legendary; as a Restaurant Reservations Host you will become part of an exceptional team that will provide an extensive food & drinks & food service.

YOUR CORE PURPOSE WILL BE:

  • Greeting Guests: you will ensure our guests are greeted with the Kimpton 5* welcome, ensuring all guests are seated and able to understand concepts.
  • Bookings/ Reservations: you will own the booking system and ensure all bookings are confirmed to all parties.
  • Guest Correspondence: you will assist guest in person, by phone and via email, and ensure all potential guests are made to feel valued and are responded to in the quickest time possible.
  • Management: you will work with the Restaurant management team to ensure a seamless service, is had and all bookings are acknowledged and thanked.
  • At all times, adhere to liquor license laws regarding alcohol consumption by checking customer identification and cutting off customers who have had too much to drink,

Our dream Restaurant Reservations Host is a brand ambassador; always reflecting core values and going above and beyond to welcome every single guest. This is a perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience.

What are we looking for in our ideal candidate?

  • Previous experience of working as a host in a high-end food led operation is essential
  • Provide outstanding levels of customer service, via face to face, email and phone communication.
  • Experience of reservations systems such as open table & opera.
  • Have an open and approachable manner and thrive on interacting with people
  • Have excellent attention to detail and good knowledge of food and beverages
  • Be immaculately presented
  • Excellent command of the English language both written and spoken
  • Passion for food and beverage and keeping up to date with all the latest industry trends

Ultimately, your insight, commitment and pride in your work will make you an integral part of the Kimpton family.

Your day to day

What’s in for you as a Restaurant Reservations Host (just in case you need more persuading)

Not bragging but we are part of the IHG hotels and Resort family, FTSE 100 Company, market leader in delivering True Hospitality for Good around the world

  • £20,800 per annum basic pay Plus Service Charge
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) (Increases annually)
  • Worldwide employee and friends & family hotel room rates
  • Discounts on retail and various activities through our benefit portal
  • Employee assistance programme 24/7
  • Recognition programmes
  • Opportunities for career progression and to transfer around the world
  • Meals whilst on duty
  • Opportunities to get involved in our charitable and community activities
  • Most importantly, we’ll help you grow, and develop you as an individual

The Hotel:

When you work at Kimpton Blythswood Square, you become part of a special history that’s been building for almost two centuries and continues to unfold in style. A landmark hotel in Scotland’s most vibrant city, Glasgow’s Kimpton Blythswood Square Hotel is celebrated for its gorgeous Georgian architecture, superior service (everyone here is nice), well-loved spa, unique event venues, and indulgent afternoon tea.

iasg, spirited Scottish seafood, owe name comes from the Gaelic word for fish, we’re all about serving seafood from the waters of Scotland, in the most sustainable way possible.

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests

If you feel you are the right candidate for the role as our Restaurant Reservations Host, then please click ‘apply’ now!

We’d love to hear from you!

You must meet the legal requirements to work in the UK.
Company: IHG Hotels & Resorts
Vacancy Type: Full Time
Job Location: Glasgow,Scotland,UnitedKingdom
Application Deadline: N/A

Apply Here

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